Cluster for Language Excellence

About us

About Us

Cluster for Language Excellence (BAHASA) has been established to enhance the language competency of public service officers to ensure they remain competitive and agile at all times.

 

The Cluster plays a vital role in developing training modules and programmes and executing language assessments for various grades and schemes of service. This role is in line with the current needs to ensure that INTAN is the leading language training and assessment centre for public sector.

 

The Cluster comprises:

  • English Language Training Development and Delivery Unit

  • English Language Enrichment and Assessment Unit

  • English Language Leadership Development Assessment Unit

  • Chinese Language Training Development and Delivery Unit

  • Malay Language Excellence Unit

Organisational Chart

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Activities / Programmes

PROGRAMMES OFFERED

Courses

English Language

  1. Enhancing Delivery Service: Effective Telephone

  2. Enhancing Delivery Service: English for Customer Service

  3. Enhancing Delivery Service: English for Functional Purposes

  4. Language Awareness for Communicative Success: Basic Grammar

  5. Power Up Your English: Speak Better English

  6. Power Up Your English: Effective Oral Presentation

  7. Power Up Your English: Better Pronunciation

  8. Language Awareness for Communicative Success: Grammar Essentials

  9. Power Up Your English: Writing Essentials

  10. Power Up Your English: Effective Note-Taking and Summarising Skills

  11. Power Up Your English: Effective Report Writing

  12. Power Up Your English: Effective Letters and Emails

  13. ELPA Familiarisation Workshop

  14. English Proficiency for Public Sector Executives Module

Chinese Language

  1. Mandarin for Immigration Officers
  2. Mandarin for Daily Interaction
  3. Mandarin for Customer Service
  4. Mandarin for Executives

Malay Language

  1. Pembinaan Munsyi Muda Bahasa

  2. Pemantapan Munsyi Muda Bahasa

  3. Kursus Penulisan Dokumen Rasmi Kerajaan (Surat Rasmi, Memo, E-mel)

  4. Kursus Penulisan Dokumen Rasmi Kerajaan (Minit Mesyuarat, Kertas Kerja, Laporan)

CONTACT US

HEAD OF CLUSTER
Cluster for Language Excellence
National Institute of Public Administration (INTAN)
Jalan Elmu Off Jalan Prof Diraja Ungku Aziz
59100 Kuala Lumpur, Malaysia

Tel: 03-7966 1400
Fax: 03-7966 1423

For inquiries regarding courses and assessments offered, get in touch with us:

Administration Unit
03-7966 1405/1406
E-mail: admin.bahasa[at]intanbk[dot]intan[dot]my

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