RETHINKING CHANGE MANAGEMENT IN THE PUBLIC SECTOR

The author examines the few concepts and literature on change management that are applicable to organisations, particularly those in the public sector. Based on several relevant evidences, the author also provides a synthesis of the key milestones on the topic of change management. Databases were carefully searched for suitable research in the current mini-review. The researcher found 46 journals, newspaper articles and reports in the databases that were linked to the selected key words on the topic: “change management, managing change, and change management in organisations. The review focuses on selected evidence that involve individuals and organisations from both the public and private sectors. The ever-changing reality of the public sector context reveals potential challenges and solutions. Finally, data and benefits from credible sources are offered to demonstrate the significance and impact of prior and current change management strategies and models that are relevant to the local environment.