IT Skills Assessment and Certification (ISAC)


Since its introduction in 1999, ICT Skills Assessment and Certification (ISAC) has proven to be an effective tool to measure the level of ICT literacy and skills amongst the Malaysian civil service personnel. ISAC allows civil service personnel to demonstrate their readiness for latest technology advancements. ISAC also develops competencies that enable them to achieve and sustain high performance and ultimately stay relevant to their organisations.


To meet growing demand for ISAC certification from government agencies, ISAC has underwent a radical transformation in 2009. New online registration, rescheduling and cancellation facilities with integrated email reminders have been made available to simplify ISAC processes. Simulation technology has also been incorporated to expedite and eliminate human intervention in the grading of the assessment.


Part 1 - Knowledge assessment

  1. Multimedia Super Corridor (MSC)

  2. Electronic Government

  3. Concepts of ICT

  4. ICT Security

  5. Office Productivity Tools

  6. Internet

  7. Electronic Mail

Part 2 - Skills Assessment

  1. Internet

  2. Word Processing or Presentation Tools

  3. Electronic Mail


Contact Us

Assessment Aplication and Portal Unit
Application, Portal and Multimedia Sub Studies
Information Technology and Technology Development Studies Centre (IMATEC)
National Institute of Public Administration (INTAN) Bukit Kiara
Jalan Bukit Kiara
50480 Kuala Lumpur, Malaysia


Tel: 03-2084 7681
Fax: 03-2084 7692
E-mail: dlisachelp[at]intanbk[dot]intan[dot]my

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